Access your online account from any web browser.
Two-way SMS functionality that integrates with multiple platforms.
Manage your SMS communications from your desktop.
Send bulk SMS text messages using our iOS mobile app.
Receive incoming messages directly from your customers.
Get your own 5 digit shortcode.
Find out more about the SMS solutions we offer here.
Integrate using our API and send SMSes automatically.
Take a read through our APIs and see what suits you.
Featuring our infographics, how to’s and industry specific use cases.
A useful resource for those with questions. FAQ’s and video tutorials.
A look into how our customers are innovating with our products.
Practice safe sending. Check out the regional regulations for your country.
Highlighting the current trends and hottest news in the messaging industry.
Log into your BulkSMS.com online account here.
Log into the BulkSMS Integration Gateway here.
In pursuit of this strategy the company looked to BulkSMS.com’s text messaging
solution which is now integral to the business on all levels from accepting
bookings to assigning people to staff bookings, and finally billing the client
for the work done. Bulk SMS is helping build trust in its brand as the
‘concierge service of choice’.
SMS communication is now the principle means by which Dash2do is consolidating
relationships with its customer base. Dash2do offers a suite of innovative
personal and business services; designed to take the hassle out of daily life
for those to whom convenience delivers more time to spend on the quality
aspects of their lives, and core activities of their businesses.
As a medium for sending concise notifications to customers, SMS text messages
are simple and easily understood. The immediate provision of information is
important for businesses; enabling them to differentiate their services through
added value. It reassures customers at every step of the way that the services
are being delivered within the promised timeframe; and according to the agreed
parameters of the task.
In an age of increasing mobility time is a valuable commodity. A text message
platform cost-effectively complements human interaction by providing timely,
non-intrusive information updates on the progress of fulfilling customer
“Dash2do’s services rely on trust to build brand loyalty. The deployment of the
BulkSMS messaging platform has offered a mobile technology that demonstrates
the company’s dedication to customer-centricity through frequent and relevant
customer updates,” Christine Nyaga, Operations Executive of Dash2do.
Dash2do’s portfolio includes simple tasks, virtual tasks, trusted drivers, and
a mobile phone tracking service. The Simple Task service includes day-to-day
tasks such as carrying out shopping, picking up their dry cleaning and other
everyday jobs. Trusted Driver’ is a chauffeur service where name of the driver,
pick-up times and costs, are all communicated via SMS. ‘Mobile Tracker’ is a
business tool integrated with Google Maps. It offers businesses a complete
overview of their employees’ locations by the GPS signal on their phones,
enhancing productivity for mobile workforces. Maintenance company despatchers
using the service can instantly locate the closest employee to a job and sales
managers can see the closest sales person to a customer inquiry.
To align the capabilities of the text messaging platform to the different
characteristics of each service, Dash2do used BulkSMS’s mobile messaging
infrastructure to develop a communications flow connecting customers with
on-going progress updates. The process minimises customer complaints by taking
even more concerns off the customers’ shoulders. The Dash2do service itself
offers the convenience of reliable business communications by which customer
service excellence is proactively reinforced - keeping customers in the picture
with SMS updates sent to their mobile phones.
Dash2do has also integrated the BulkSMS capability (using an SMS API) to its back-end systems to
make the tracking of all bookings easier and increase the efficiency of its
call centre operations.
“Our services are premium in nature, with a sophisticated audience that demands
excellence,” explains Nyaga. ”The BulkSMS platform enables us to deliver that.
BulkSMS helped shape the platform to our business needs and offer dedicated
technical support we know we can always call on if needed. It is reliable and
offers reach, versatility and support for our innovative customer service
Cookie consent for BulkSMS.com
Cookie consent for BulkSMS.com