These updates were made on 27 August 2021 and include clarification and amendments of the text to meet e-commerce payment gateway, data privacy and data protection and other business requirements. Inclusions on new paragraphs resulted in the re-numbering of some paragraphs within sections.
The following paragraphs were amended or added to the BulkSMS Terms and Conditions as published on 23 January 2020.
|#||Paragraph||Summary of update or addition|
|1||2.1||Amendment: deletion of reference to link to other websites.|
|2||5.1||Clarification on message delivery requests within the use of the Service.|
|3||5.4||Clarification of the process of message delivery and the records confirming message delivery.|
|4||5.6||Clarification on the application of applicable consumer protection law to refunds.|
|5||6.2.1 to 6.2.4||Amended paragraphs to reorder the countries listed, to reflect the implementation of the Protection of Personal Information Act, 2013, in South Africa and the update of applicable industry codes.|
|6||8.5||Amendment to the paragraph to reflect cross-border data transfer data protection requirements.|
|7||8.6||Inclusion of a new paragraph on data privacy measures for the processing of credit card information.|
|8||9.3||Clarification of the manner of payment.|
|9||9.4||A new paragraph added on the process of loading credits.|
|10||9.5||Disclosure of the use of third-party payment gateways, including which providers used.|
|11||9.6||Clarification of the cooling-off period after the purchase of credits and addition of the applicable cancellation administration fee.|
|12||14.5||Clarification of BulkSMS’s business and industry sector.|
|13||14.6||Clarification of the disclosure of taxes, currencies and payment methods.|