These updates were made on 27 August 2021 and include clarification and amendments of the text to meet e-commerce payment gateway, data privacy and data protection and other business requirements. Inclusions on new paragraphs resulted in the re-numbering of some paragraphs within sections.

The following paragraphs were amended or added to the BulkSMS Terms and Conditions as published on 23 January 2020.

# Paragraph Summary of update or addition
1 2.1 Amendment: deletion of reference to link to other websites.
2 5.1 Clarification on message delivery requests within the use of the Service.
3 5.4 Clarification of the process of message delivery and the records confirming message delivery.
4 5.6 Clarification on the application of applicable consumer protection law to refunds.
5 6.2.1 to 6.2.4 Amended paragraphs to reorder the countries listed, to reflect the implementation of the Protection of Personal Information Act, 2013, in South Africa and the update of applicable industry codes.
6 8.5 Amendment to the paragraph to reflect cross-border data transfer data protection requirements.
7 8.6 Inclusion of a new paragraph on data privacy measures for the processing of credit card information.
8 9.3 Clarification of the manner of payment.
9 9.4 A new paragraph added on the process of loading credits.
10 9.5 Disclosure of the use of third-party payment gateways, including which providers used.
11 9.6 Clarification of the cooling-off period after the purchase of credits and addition of the applicable cancellation administration fee.
12 14.5 Clarification of BulkSMS’s business and industry sector.
13 14.6 Clarification of the disclosure of taxes, currencies and payment methods.