Access your online account from any web browser.
Two-way SMS functionality that integrates with multiple platforms.
Manage your SMS communications from your desktop.
Send bulk SMS text messages using our iOS mobile app.
Receive incoming messages directly from your customers.
Get your own 5 digit shortcode.
Find out more about the SMS solutions we offer here.
Integrate using our API and send SMSes automatically.
Take a read through our APIs and see what suits you.
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Log into your BulkSMS.com online account here.
Log into the BulkSMS Integration Gateway here.
Use our ready-built Freshdesk integration to quickly and easily automate your text messaging.
Freshdesk is an online support solution that helps you manage your service desk and support requests. Freshdesk allows you to engage with your customers on the channel of their choice allowing for seamless transitions to resolve issues across channels effortlessly.
Access your Freshdesk contact lists directly from our ready-built SMS Integration Gateway. Send batch messages and view status and replies directly on your contact’s profile.
When you link to your BulkSMS account within Freshdesk, you can set up and send SMS messages as part of the ticket logging and communications process.
With this integration in place, you’ll be able to:
Have conversation-style chat with ticket requestors
Access full SMS history including incoming (reply) messages and delivery reports on your contact’s timeline
Create custom templates with standard and custom token fields
Create auto-tickets if a message is received for a contact with no active ticket
Auto format and clean badly formatted numbers
Send long messages and Unicode messages
Set up automations that trigger SMSes on selected events
Send messages from your predefined Sender ID
The quickest way to get started is to install BulkSMS for Freshdesk.
If you’d like to test our platform first, sign up here.
Contact us if you’d like a demo of the software.