Access your online account from any web browser.
Two-way SMS functionality that integrates with multiple platforms.
Manage your SMS communications from your desktop.
Send bulk SMS text messages using our iOS mobile app.
Receive incoming messages directly from your customers.
Get your own 5 digit shortcode.
Find out more about the SMS solutions we offer here.
Integrate using our API and send SMSes automatically.
Take a read through our APIs and see what suits you.
Featuring our infographics, how to’s and industry specific use cases.
A useful resource for those with questions. FAQ’s and video tutorials.
A look into how our customers are innovating with our products.
Practice safe sending. Check out the regional regulations for your country.
Highlighting the current trends and hottest news in the messaging industry.
Log into your BulkSMS.com online account here.
Log into the BulkSMS Integration Gateway here.
Thetha Connect’s focus is to provide a niche virtual receptionist service to small businesses and medical professionals. They provide detailed and accurate lead capturing, reporting, message taking, and appointment bookings, while using SMS to quickly and efficiently get this important info to the businesses that rely on them.
By integrating the BulkSMS API with their customised system, their agents create and send SMSes to the relevant business owner or medical professional whenever an appointment is made, or an important message needs to be relayed.
For example, a patient will call the medical practice to book an appointment, a Thetha Connect agent will answer the call, make an appointment and create a new calendar entry via their customised platform. An SMS with all the necessary information is then automatically sent to the medical professional, informing them of the new appointment.
SMS reminders are also sent to the patients before their appointment to prevent no-shows.
In other cases, where a Thetha Connect agent is answering calls for a business owner, the agent will send SMSes when needed. For example, if a customer needs to be called back or if they have an account query.
According to the technical director, “we chose to use BulkSMS because the API is well documented and it integrated easily into Thetha Connect’s customised system. BulkSMS.com is stable, and we like the function that allows recipients to reply to an SMS, which we then receive as an email.”
If you’d like to find out more about SMS, take a look at some more of our customer stories, or click here to email sales.