What are SMS credits and how do I buy them?

What are SMS Credits?

SMS credits are the “currency” used on BulkSMS. Each SMS you send deducts a certain number of credits from your account. The number of credits required depends on the destination country and network. For example, sending one SMS might use 4 credits on some international networks, and only 0.5 credits on others.

How do I pay for credits?

You can purchase credits using Credit or Debit Card using Stripe and PayGate (South Africa only), PayPal (international only), or via Bank Transfer.

Here’s what to expect from each payment method:

Card Payments:

When paying with a credit or debit card, your credits are typically added to your account immediately. In some cases, a manual review may be required, which can delay the credit allocation by up to 2 business days.

PayPal Payments:

PayPal is supported for international customers only. Like card payments, credits usually reflect immediately, but may occasionally require manual approval.

Bank Transfer (EFT):

If you choose to do a bank transfer, please make sure that you include your unique bank payment reference number when making the payment.

Not sure where to go to buy credits? Follow the steps:

Step 1: Log in to your BulkSMS account here
Step 2: Click on the orange “Buy” icon on the top right-hand corner
Step 3: Enter your billing details and press save (you’ll only need to do this once)
Step 4: Select your credit package and the form of payment you’d like to use (in this case, bank transfer)
Step 5: Click buy and follow the prompts (this is where we’ll show you your unique payment reference).

Please bear in mind that it may take a while for the payment to clear and the credits will only reflect in your BulkSMS account once the payment reflects in our bank account.

Don’t have an account? Sign up here…