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By BulkSMS.com Marketing Department. Uploaded on: 24 April 2017.
Mobile messaging has seen tremendous growth in the financial industry over the last few years. According to a recent report by Global Mobile Money, as much as 69% of mobile users have used their mobile device to carry out a banking activity while 66% have carried out some form of transaction directly from their device. Businesses in the financial industry are beginning to embrace the ubiquity of mobile technologies and are integrating SMS into their business communications.
Gone are the days where businesses asked “Why should we integrate SMS into our business?” The question now is “How can we integrate SMS into our business communications?” We have outlined various ways that you can incorporate SMS messaging into your financial business when communicating with customers, staff and stakeholders.
SMS is simple, it’s cost-effective and it gets the message across. Here’s how SMS is being used to communicate with employees and stakeholders within the financial industry:
In this section, we list the top 10 ways SMS is being used to enhance the customer experience:
When it comes to the financial service industry sector, time really is money. Which makes SMS the perfect communication solution. SMS is fast, reliable, trusted and is being used in so many different ways within the financial sector. Now that you know the power behind a simple SMS, how are you going to integrate SMS into your business?