Customer engagement plays a vital role in both customer satisfaction and business growth for any e-commerce organisation.

The e-commerce industry is incredibly competitive and relies heavily on effective communication. Getting the right message out at the right time to the right customers is both a science and an art. And with so much weighing on the effectiveness of their communications, many e-commerce players have turned to SMS to deliver their targeted communications to the right audience at the right time.

Download our SMS in e-commerce e-book to discover how you can use SMS to enhance your customers’ journeys as they engage and interact with your online store.

SMS API

Use our SMS API to send automated and unique one-time pins to offer secure payments to your customers.

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Mobi-gram

Use our Mobi-gram to send attachments with discount codes, specials and promotional deals to your loyal customers.

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Web to SMS

Get instant feedback by sending SMS surveys using our Web to SMS solution or our Desktop SMS Software.

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