Established in 1987, Unigrain are leaders in the grain trading industry and offer a range of services to thousands of farmers around South Africa. Specialising in storage, grain carriers, grain logistics, and trading, Unigrain has successfully integrated modern technology, including SMS, with an age-old farming method to provide farmers with comprehensive broking services.
How do they use SMS?
As a broking member of the JSE (Safex), Unigrain offers a comprehensive hedging service, giving farmers peace of mind and protecting them against the uncertainty of fluctuating commodity prices. This means that the farmers can budget more effectively because they are selling their produce at a guaranteed, future-dated price. To do this, Unigrain relies on constant communication with the relevant farmers.
Using our Web App, SMSes are manually sent to select groups of farmers at three different times in the day, at 10H00, 11H00, and 12H00. These SMSes comprise the stock prices for that day (and time), so that the farmers can decide when to price their stock.
According to Hendrik Bester, Compliance Officer, the reason for using SMS as opposed to any other form of messaging solution, is that SMS is reliable and available on every mobile phone. “Many of the farmers won’t have access to their email throughout the day, and phone calls are too time-consuming. We do business with a lot of farmers and this is the best and fastest way to let them know what is happening on the stock exchange,” says Hendrik.