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Stonehurst Mountain Estate, based at the foot of the Silvermine Mountains in
the Western Cape, South Africa, encourages sustainable and environmentally
conscious living while trying to balance the interests of over 300 property
homeowners. To do this, Stonehurst prides itself in interspersing sustainable
home design with footpaths and parks that celebrate being immersed in the fauna
and flora provided by the beautiful Cape Peninsula. More than this, the
Lifestyle Centre in the middle of the estate is fitted with a lounge, garden
and gym to appeal to the social needs of its residents. Given the nature of the
estate, efficient communication between homeowners is essential in keeping all
residents informed, satisfied and up to date.
This is exactly why Glynis Coetzee, estate manager of Stonehurst Mountain
estate started using the BulkSMS Text Messenger last year as a means of
communication. According to Glynis, notifications are sent out to all
homeowners using the BulkSMS platform, which may include urgent SMS notices
such as water or service interruptions or invitations and reminders about
upcoming events, issues and activities taking place on the estate. Examples of
these types of notifications may include messages about a book launch or live
music event happening in the Lifestyle Centre.
To visually enhance such invitations and reminders, Glynis started using the Mobi-gram feature and has found this feature “fantastic” when wanting to add
more information and visual components to the messages. Not only do the
Mobi-gram messages function to inform residents about upcoming events but they
are also used to link residents to ticket sales and booking confirmations.
“We are pleased to see our service being used to better the communication
amongst residents and homeowners of the Stonehurst Mountain estate. On top of
this, it is great to see how our service is being used to accommodate both
formal and informal needs, showing the diversity of our service,” says Dr.
Pieter Streicher, managing director of BulkSMS.com