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Proactive customer engagement and personalised experiences play a vital role in growing any e-commerce business.

The e-commerce space is competitive, and to start and run a successful online business, you need to stand out. One of the best ways to do this, is to create a relevant and seamless experience for your prospects and customers.

Getting the right message out at the right time to the right customer is both a science and an art. And with so much weighing on getting this right, many e-commerce players have turned to SMS to deliver targeted communications.

From personalised offers to abandoned carts reminders, every step in the buyer's journey is an opportunity to make a sale.

Download our SMS in e-commerce e-book and discover how you can use SMS to enhance your customers’ journeys as they engage and interact with your online store.