Integrations your business needs to have

No matter what business you’re in, streamlining processes is a sure way to boost your productivity and increase revenue. And, fortunately for you, there are thousands of integrations and applications that can help you do just that. But we know choosing the right integration can be tricky, so we’ve put together a list of integrations we think every business should have to optimise their business processes.

Lead generation

Adding an instant communication tool (like SMS) to your lead generation funnel helps you turn leads into paying customers more quickly. With the right integration in place, you can manage your leads and automate notifications from a single interface. And better yet, if you’ve got SMS in the mix, you will be notified the moment there is a new lead, wasting no time in the conversion process.

If you’re looking to generate more leads, try out LeadsBridge. It’s a powerful tool focusing on bridging gaps between your advertising platforms and sales funnels.

Sales enablement

One of the most effective ways to empower your sales force is to use a Customer Relationship Management software, otherwise known as a CRM. These tools collect and display all customer data in one place, giving you a 360-degree view of your customer. When your CRM is integrated with your chosen communication platform, all interactions between your team and the customer are consolidated and recorded in the Customer Activity Log. And with added features like lead scoring and deal flow management, your teams will be closing deals in no time.

HubSpot's CRM platform has all the tools and integrations you need for marketing, sales, content management, and customer service. Each product in the platform can be used alone, but the real magic happens when you use them together. Add SMS in the mix and you’ve got yourself a powerful all-in-one CRM solution!

Zoho offers you a unique and powerful suite of software to run your entire business. This includes a complete CRM platform, an online workplace for teams, a marketing hub, IT management and so much more.

Customer engagement

Customer engagement goes far beyond supporting your users when they have issues with your product or service. Triggered SMS messages help you to automate the engagement with your customers at various stages in their user journey, giving them a great customer experience so they keep coming back. Quickly and easily SMS-enable any of these engagement tools for a more robust solution.

ActiveCampaign is a cloud software platform created for small-to-medium sized businesses. The company offers software for customer experience automation, which combines the email marketing, marketing automation, sales automation, and CRM categories.

Mailchimp is an all-in-one email communications platform that helps you manage and talk to your customers and contacts.

Engage Bay is a simple, affordable, all-in-one marketing, sales and service engagement software built for small businesses and startups.


Do you want to maximise your team’s productivity giving them capacity to reach their goals? Well, these integrations are designed to improve productivity, and keep the workspace buzzing. And by adding the power of instant communications, your team will never miss a beat.

Managing a large project or team? is a Work Operating System (Work OS) that powers teams to run projects and workflows with confidence.

Connect hundreds of the best business and productivity apps with Zapier. Add SMS and stay 100% up to date, 100% of the time by SMS-enabling Google Sheets, Salesforce, Facebook, Slack, Shopify, or any of the other applications listed here with our Zapier integration.

IT & Network Monitoring

To minimise downtime, networks and systems should be monitored at all times. With a good IT and Network Monitoring system in place, your business will be able to operate at full capacity with minimal interruptions.

PRTG is a popular network monitoring tool that helps you to ensure that your computer systems are running smoothly and that no outages occur. When integrated with SMS, you will be instantly notified when there is a change in system status or performance, improving reaction time and reducing potential loss.

Asset Management

Managing and keeping track of the company’s assets will ensure that the asset remains functional and continues to generate an income. By extending the use life of your assets, you will improve the profitability of your business.

Key Telematics is a SaaS company offering premium hosted software to vendors of asset management solutions and vehicle tracking solutions. Together with our SMS API integration, Key Telematics ensures you can track and manage your assets wherever you are.

Choosing the right integrations for your business is one of the easiest ways to improve productivity, simplify your processes, and optimise your efforts. To make things easier, we’ve done all the heavy-lifting and built some ready-to-use integrations for you.

If you didn’t see the right integration for your business in this article, take a look at some of our other integrations here. Or build your own integration using our SMS API.