Engage with your customers this Valentine’s Day

Valentine’s Day has fast become a time of the year where businesses choose to spread the love and treat their customers to discounts, specials, and so much more. So if you’re in the business of spoiling your customers, and you want to make sure they don’t miss out, we’ve got a few tips and tricks to help you engage with your customers.

1. Offer discount codes

Whether you’re a salon offering 10% off on all manicures, or you’re a florist ready to give away a few free flowers on every order, SMS is the perfect way to let your customers know about your deals.

2. Rescue abandoned shopping carts

Don’t let abandoned shopping carts ruin the love! For any e-Commerce site owner, there’s nothing quite as disappointing as having a customer fill up their shopping cart only to leave the site without buying a thing. Send SMS reminders and give them a little nudge to complete their purchase.

3. Send personalised SMSes

Make your customers feel extra special by personalising your messages to them. You can address them by name, or you can go the extra mile and include personalised fields that are only relevant to them.

4. SMS for shift management

For the hospitality and restaurant industry, Valentine’s Day can be one of the busiest days of the year! Get ahead of the rush and send out shift schedules now to make sure all your staff are available to work on that day. Find out more about how SMS can be used for shift management here.

5. Bookings

No matter what industry you’re in, if you’re relying on customers to show up, no-shows are frustrating, and even more so on busy days. Using our SMS API, you can integrate SMS with your booking system, and send automated SMS reminders to your clients 24 hours before their booking.

6. Create landing pages

Turn a regular message into a visual experience. With mobile landing pages you can showcase your products and highlight your Valentine’s Day specials, and then link straight to your online platform from the page.

7. Send shipping and delivery updates

Once an order has been placed, real-time notifications about shipping and expected delivery times can be sent to your customers via SMS. You can provide simple updates about the status of the shipment or delivery and inform clients of any delays or issues with their request. Informed customers are happy customers.

Spread the love this Valentine’s Day by using SMS. It’s reliable, secure and your messages will be delivered straight to the hands of the consumers. SMS is the ideal solution to provide constant communication between your business and customers – both old and new.