2012 is the year the electronic communications opt-in vs opt-out debate is going to come to a head, and the fallout is going to have a significant impact on both businesses and consumers. Related telecommunication regulatory decisions are going to affect both the price of SMS, as well as the amount of SMS spam consumers receive every day – directly impacting the efficacy of the medium. Read more.
When Spanco, a power provider to the city of Nagpur in central India, was forced to start load shedding in October 2011 it was unable to send SMS notifications to the 225,000 customers who had provided their mobile numbers. According to an official from Spanco speaking to the Times of India, despite publicity about the load shedding many customers were still unaware of it and the company was inundated with calls from angry customers complaining about power cuts. In addition, the company was no longer able to send customers acknowledgements of bill payments or complaint reference numbers by SMS. Read more.
The latest South African crime statistics for 2010/2011, released earlier this month, could probably best be summarised as “improving, but could do better”. While there have been reductions in the murder and attempted murder rate, assault, robbery and attacks on policemen - fighting crime should still be at the top of South Africa’s agenda. Read more.
While a cat has nine lives, it seems that SMS has an infinite number of lives. So while the rise in mobile instant messaging (MIM) has been heralded as its end, a closer look shows that this rather increases SMS’s value in the corporate space. Read more.
In an increasingly energy conscious world, AdInfa has developed InSite, a technology solution that allows data centres to monitor their IT equipment energy consumption. This is crucial in providing a business case for optimising operational efficiencies and reducing energy bills and carbon footprint. The InSite system is enabled to send automated SMS alerts to companies when pre-determined or unpredicted critical events occur in the monitoring of their data centre infrastructure. Read more.
The Protection of Personal Information (POPI) Bill is at serious risk of being watered down to such an extent that it is rendered ineffective and meaningless when it comes to preventing consumers from receiving email and SMS spam. Read more.
It seems a bit crazy to call a technology that is coming up for its twentieth birthday a “veteran”. But if you consider the massive explosion of digital communications technology over the past few years, you start to realise just how long SMS has been around for. Read more.
As we’ve started to see in South Africa and across the rest of the continent, the potential for mobile-enabled healthcare is enormous. Evidence from the GSMA Mobile Health Summit held in Cape Town at the start of June shows that mobile operators are currently leading the pack in this space. Going forward, however, it is vital that the balance of power shifts from the mobile industry to the healthcare sector, to allow the burgeoning mHealth sector to reach its full potential. Read more.
SMS is the perfect emergency communications channel, right? People always have their phones with them, especially in an emergency; you can easily send one message to a number of people; and you can text when you can’t talk. Read more.
Over the last few years, South African legislation has slowly started catching up with electronic communications, and I had high hopes that the Protection of Personal Information Bill (POPI) would provide the final piece of the puzzle to both protect consumers and allow businesses to continue to market directly to people in an ethical way. Read more.
Communications technology, such as the internet and mobile phones, certainly make life easier: from online banking, to staying in touch, to news and weather on the go, and all the other benefits that have become such an integral part of our daily lives. Unfortunately, the same technology has also made it easier for criminals to prey on the young for purposes such as child trafficking. Read more.
Checkatrade.com, an online business information provider based in the United Kingdom, uses text messaging to contact their members. Read more.
There is no denying that the launch of a “do not contact registry” to allow South African customers to permanently opt-out of all unsolicited marketing communications is a massive step forward for consumer rights. But customers need to understand the limitations of the mechanism, companies need to be ready to comply with the new law, and especially smaller companies need to consider the implications of having to regularly query the database. Read more.
Today the early warning for a government in trouble seems to be when the rulers in question clamp down on electronic communication, especially Social Media and SMS. We’ve seen it happen across the African continent and further afield, starting with Mozambique and India in 2010, and then this year in Egypt, Tunisia and Cameroon. In fact Ethiopia got the ball rolling back in 2005, with a two-year SMS ban after election violence. Read more.
BulkSMS.com will have a stand at the Internet World exhibition taking place at Earls Court 2 in London from the 10th to the 12th May 2011. Please come and visit us at stand number E6082. We will be there from 9.30am to 5pm on the 10th and 11th of May and 9.30am to 4pm on the 12th of May. We will be showcasing and demonstrating the BulkSMS text messaging services including our new iPhone app. Read more.
Today, access to high-tech communications is accepted as integral to modern life. When the ability to communicate using a digital communication channel such as SMS is banned in a country for political reasons, people inside and outside that country take umbrage to the denial of services. Yet, these attempts by governments to limit communications are an indication of the power of mobile and Internet based technologies to help foster revolution. Read more.
Mobile payments for mobile subscription services are receiving much news of late due to negative consumer sentiment over unsolicited billings. Read more.
Time and time again SMS is the technological exception to the rule. Not only is it incredibly resistant to downward price pressure, which has seen it immune to the dramatic price drops in the tech world over the last 10 years, it also refuses to be usurped by newer technologies. Read more.
Romance has not died in the digital age. It seems to be blossoming according to a recent online survey about South African’s romantic mobile habits. Read more.
Rod Buck, a hang glider pilot and owner of Telespeed Weather Systems, runs Wendy Windblows, a weather data collection service that sends a text message or an email to relevant subscribers when predetermined weather conditions are met. Read more.
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