22 years ago today, the first text message (reading ‘Merry Christmas’) was sent by Neil Papworth via Vodafone UK’s ‘GSM’ network. Since then the SMS has gone from strength to strength driven by mobile device accessibility and global user adoption. Read more.
Businesses rely on a number of different communication channels these days, online and offline. Dr Pieter Streicher, managing director at BulkSMS.com explains why the text message has stood the test of time and continues to play an important role in business communications. Read more.
Greenpop is a social business that believes green and sustainable living can be fun, popular and accessible for all. They believe in inspiring a greener, more conscious, inclusive movement and do this through tree planting projects, green events, education, social media and volunteerism. Read more.
While many in the developed world have begun to look down on the SMS as a somewhat outdated form of communicating – preferring instead to use instant messaging tools such as WhatsApp and BBM –SMS is playing an increasingly powerful role in developing countries where Internet access is either patchy or simply non-existent. Read more.
Businesses are finding it increasingly challenging to get hold of clients telephonically, even though most customers prefer personal contact when their input is required. Calls may go unanswered for a number of reasons, the most common reason being that the receiver does not wish to answer a call from an unknown or private number. Such calls have a much higher chance of being a telemarketing call. Businesspeople now get to screen their own calls – this is somewhat different to a past where the office receptionist or secretary screened incoming calls. Read more.
What’s the hot new messaging app that all the kids are using? Can WhatsApp keep its credibility after its multi-billion dollar acquisition by Facebook? Has Snapchat reached its popularity peak? What’s the buzz on Telegram? If you’re over the age of twenty-five, you can be forgiven for feeling lost and adrift on a sea of instant messaging platforms. With so many competing services to choose from – each with their own functionalities, communities, etiquettes and more – how can businesses choose the right messaging platform for their needs? Read more.
The issue of SMS interconnect rates has been a hot-button topic of late among mobile service providers and other industry players in South Africa, and is undoubtedly one that will not be solved in the short term. It is also a complex issue, and one that requires understanding on both a technical and conceptual level. So first off, some background is needed. Read more.
Like any major sporting event organiser, the team at the Castle Triathlon Series are no strangers to the complexities of dealing with large numbers of people converging at a location for a short period of time. Castle Triathlon’s logistics are amplified by the fact that they run triathlons at five historic locations across the UK, France and Ireland. The UK and Irish castles and the French chateau provide a draw not just for the athletes but also for their families and friends who come to cheer them on. Read more.
As with almost every other sector under the ‘technology’ banner, the mobile industry is evolving at a rapid pace, and is constantly iterating to meet the demands of an increasingly large and sophisticated market. At BulkSMS.com, we keep a close eye on the changes that affect the end user, as well as the trends that we believe are shaping the industry. Looking ahead to 2014, here are some of the topics that will undoubtedly impact the mobile services that have become such a ubiquitous part of our daily lives. Read more.
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